Terms and Conditions

Terms and Conditions

Operating two websites, several blogs, and online stores, selling original artworks, prints, and other printed products with art by Lara Kaye. All content is copyright © Lara Kaye. All rights reserved.
The products in this store are available to purchase for personal use by the customer, not commercial use.
Most printed products are printed on demand.

Orders are processed once payment has cleared into Lara Kaye's bank account. This typically takes 3 working days (Monday to Friday).

Processing times are on Lara Kaye's business days until 5 p.m. except on weekends and South African public holidays, when orders will be processed on the next working day.

Lara Kaye is constantly updating offers of products and services, and reserves the right to change or update information and to correct errors, inaccuracies, or ommissions at any time without prior notice.
Lara Kaye reserves the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, errors in your order, or any other reason. You expressly agree that Lara Kaye cannot accept any liability for loss or damage arising out of such a cancellation.
Lara Kaye reserves the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. You expressly agree that Lara Kaye is not responsible for any loss or damage arising from the submission of false or inaccurate information.

Shipping Policy

Lara Kaye's printed products are packaged and shipped by courier to the customer by her trusted printing service providers.
☆ Delivery Location
Printed products offered in Lara Kaye's Artweb store are only available for delivery to addresses in South Africa, but not to P.O. Box or Private Bag addresses.

If you are buying a gift for family or friends, please enter the name and delivery address of the recipient in the assigned spaces, but supply your email address.

☆ Delivery Costs
Only for her Artweb store, delivery costs for printed products are included in the listed price, because Lara Kaye's products may be shipped by different printing service providers.
☆ Delivery Time
Multiple products ordered may be delivered in separate shipments and at different times.
Unless there are exceptional circumstances, Lara Kaye and her trusted printing and shipping service providers make every effort to fulfill your Artweb order within 15 working days of the date of the order. (Working day mean Monday to Friday, except South African public holidays.)

Important Notice: When Eskom implements load-shedding (interruption of electricity supply), response to orders placed or emails received may be delayed, and lead time increased.


Payment Options

For payment facilitated by PayPal, options include:

* debit and credit card payment (a PayPal account is not required)

Visa, Mastercard, or AMEX

* PayPal payment (a PayPal account is required)

For payment facilitated by PayFast, options include:

* Visa and Mastercard Credit Card

* Visa and Maestro Debit Card

* Instant EFT

* Masterpass

* SnapScan

* Zapper

You may contact Lara Kaye via https://larakaye.artweb.com/contact with details about the item(s) you would like to purchase, providing only your name and a valid email address, and a request for payment will be sent to you through PayFast. Lara Kaye will confirm receipt of payment into her bank account (about 3 days later) with an email message to request your delivery address information.


Return and Refund Policy

Lara Kaye accepts requests for refunds for any reason up to 48 working day hours after the customer received the item(s).

Working day hours are Monday to Friday, 8 a.m. to 5 p.m.

Refunds will NOT be considered for the following item(s):
* reduced price or sale item(s)

Original drawings, original paintings, and shipping fees on all products are non-refundable.

If the item(s) arrived damaged, if possible, when signing for the delivery, you should note the damage on the driver's docket, and make sure the driver signs against the notation. The customer must take a photograph of their note and the damage.
Contact Lara Kaye immediately or within 48 working day hours of delivery with details of the item(s) and the reason for requesting a refund, via https://larakaye.artweb.com/contact. Lara Kaye will reply with an email to notify the customer of receipt of your message and a return address.
Item(s) must be returned to Lara Kaye or her printing service providers within 7 working days of delivery. The customer is responsible for the cost of returning the item(s).

A request for a refund will only be accepted if

* the returned item(s) is received within 7 working days of initial delivery to the customer, and

* if the returned item(s), once inspected, is found to be in perfect condition, unless the reason for return is damage.

The customer will be contacted and informed if their request for a refund is accepted or rejected.

If accepted, Lara Kaye will then immediately start the process of refunding the customer through PayFast or PayPal.

In the event that a product cannot be printed on demand after an order for it is placed, a refund will be issued immediately.


Privacy Policy

Who we are

Lara Kaye's retail website addresses are https://lara-kaye.company.site, a website powered by Ecwid by Lights peed, https://ko-fi.com/lara_kaye, https://larakaye.artweb.com, a website powered by Artweb, https://larakaye.pixels.com, a website powered by Fine Art America, https://lara-kaye.printify.me, a website powered by Printify, and https://larakayeart.blogspot.com, a website powered by Blogger. 
Lara Kaye's artist website addresses are https://larakayeart.wordpress.com, a website powered by WordPress, and https://larakaye.artweb.com, a website powered by Artweb.
What personal data we collect and why we collect it
When visitors leave comments on our sites we collect the data shown in the comments form.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available at https://automattic.com/privacy
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact Forms
If you fill in a contact form, the details you enter will be sent to our inbox so that we can reply to your email.
Cookies
If you leave a comment on our sites you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. The cookies will last for one year.
Who we share your data with
Lara Kaye only shares your data, if you placed an order for printed products, with the relevant printing service provider(s), who is responsible for preparing your order for shipment.
How long we retain your data
If you leave a comment, the comment and its metadata is retained indefinitely.
For users that register on our websites, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time.
Information sent to us through our contact form is stored indefinitely.
What rights you have over your data
If you have an account on our sites, have left a comment, or have contacted us, you can request to receive information of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
If you place an order for any printed product, we will send your name and address to the relevant printing service provider(s), who is responsible for preparing your order for shipment.
How we protect your data
Data is securely stored by our reputable web-hosting and other service providers.
Service Provider Privacy Policies
Ecwid by Lightspeed Privacy Policy

https://www.lightspeedhq.com/legal/privacy-policy/

WordPress Privacy Policy

Artweb Privacy Policy

https://www.artweb.com/privacy-policy

Ko-fi Privacy Policy

https://more.ko-fi.com/privacy

At checkout, you will be directed to our payment gateway, PayFast or PayPal. 
PayFast Privacy Policy
PayPal Privacy Policy

If you have any questions about Lara Kaye's Policies, please get in touch via https://larakaye.artweb.com/contact